Q Do you ship worldwide?
A Yes, we offer product mailing services to our global customers.
Q What carrier do you use?
A The main shipping method we use is jtexpress.
Q How long will it take to receive my order?
A Please allow Jitu Express 3-8 working days for shipment. All orders in stock are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
Q Can I return the product?
A Our top priority is to provide excellent customer service. We want our customers to love our products, but if you need to return an item, we're happy to help. Please email us directly (support@simno.co) and we will assist you.